Gartner Research

Anticipate and Exploit the Top 12 Future Work Trends

Published: 25 January 2018

ID: G00345826

Analyst(s): Matthew Cain , Helen Poitevin


Fast-evolving work patterns are forcing application leaders — along with HR and business executives — to develop competencies in understanding and exploiting future of work trends, allowing them to better align technology strategies with the overall employee experience.

Table Of Contents
  • Key Challenges



  • Make Workforce Digital Dexterity a Strategic Business Initiative to Maximize Competitive Advantage
    • 1. The Pace of Technology Adoption Accelerates
    • 2. Digital Dexterity Is Closely Measured
    • 3. Learning Is Continuous and Personal
    • 4. HR and IT Closely Coordinate Actions
  • Help Deliver AI in the Workplace and Proactively Work With Other Teams to Optimize Results
    • 5. Robobosses Become Common
    • 6. Physical Workplaces Become Smart
    • 7. VPAs Are Common Work Partners
    • 8. Jobs and Duties Are Continuously Changed, Created and Eliminated
  • Develop Technology Strategies That Anticipate Work Sourcing and Work Teaming Becoming Increasingly Granular and Temporary
    • 9. Employees Get Work on Employment Marketplaces
    • 10. Jobs Get Deconstructed, and Workers Have Portfolios
    • 11. Employees Have Their Own Tools and Workspaces
    • 12. Work Is Done Through Networks

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