Published: 25 January 2018
Summary
Communications service provider enterprise units aim to strengthen their strategic positioning in the fast maturing digital ecosystem. Technology strategic planners at CSPs seeking growth opportunities with large enterprises will need to cooperate with leading ecosystem providers.
Included in Full Research
- High Digital Service Demand, Growing Customer Dissatisfaction and a Fragmented Market Provide Opportunities for CSPs
- Digital-Ecosystem-Specific Skills, Tools and Processes Are Required to Provide a Successful Ecosystem Enabler Service
- CSPs Embracing a Participant Enabling Role for Digital Ecosystems Are Experiencing Direct and Indirect Benefits
- CSPs Not Enabling Enterprises to Participate in Digital Ecosystems Will See Their Position as Communications Service Providers at Risk