Gartner Research

Extending the Reach of Healthcare Delivery With Virtual Care

Published: 30 January 2018

ID: G00349859

Analyst(s): Thomas J. Handler, M.D.


Healthcare providers are facing profound societal and industry changes that bring into question the continued dominance and viability of the in-person care delivery model. Healthcare CIOs need to help their organizations more fully incorporate virtual care into the care delivery mix.

Table Of Contents


  • Market Forces Are Changing Care Delivery


  • The New Care Delivery Paradigm
    • Triage
    • Diagnosis
    • Therapy
  • Conclusion

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