Gartner Research

Video: Driving Better Supplier Engagement at General Motors

Published: 27 September 2017

ID: G00352470

Analyst(s): Supply Chain Community Contributors

Summary

After emerging from bankruptcy in 2009, GM had to change the way it engages its strategic suppliers in pursuit of cost, quality and reliability. This video explains how GM has moved to a collaborative style of doing business with key suppliers and created a balanced scorecard of performance metrics.

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