Gartner Research

Vendor Rating: Deutsche Telekom

Published: 29 January 2018

ID: G00344851

Analyst(s): Gregor Petri , Gaspar Valdivia , Jouni Forsman , Pablo Arriandiaga , Fernando Elizalde , Gyanee Dewnarain , David Groombridge , Neil Rickard , Frank Marsala


With growth in revenue, margin and free cash flow, Deutsche Telekom is performing strongly across most business areas. The company also continues to invest heavily in infrastructure. However, its underperforming T-Systems division is in need of an overhaul.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Positive
  • Pricing Structure: Positive
  • Technology/Methodology: Positive
  • Strategy: Variable
  • Corporate Viability: Positive
    • Financial: Variable

Additional Analyst Insights

  • Consumer Communications
  • Consumer Solutions
  • Mobile Communications
  • T-Systems Telecommunications Division
  • T-Systems IT Division
  • T-Systems Digital Division

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