Gartner Research

Vendor Rating: Vodafone

Published: 29 January 2018

ID: G00325296

Analyst(s): Katja Ruud , Eric Goodness , Frank Marsala , Tiny Haynes , Leif-Olof Wallin

Summary

After years of spending on infrastructure and acquisitions, Vodafone shifted its investment mix to customer experience and digitalization. CIOs and IT leaders should evaluate Vodafone when footprint and capabilities match, but realize that product and service maturity may vary across the portfolio.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Positive
  • Pricing Structure: Positive
  • Technology/Methodology: Positive
  • Strategy: Positive
  • Corporate Viability: Positive
    • Financial: Promising

Additional Analyst Insights

  • Vodafone Global Enterprise
  • Internet of Things
  • Cloud and Security
  • Vodafone In-Country Business Services
  • Marketing

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