Gartner Research

Balance End-to-End ESG Risk and Sustainable Growth With the Corporate Social Responsibility Maturity Model

Published: 31 January 2018

ID: G00350498

Analyst(s): Jane Barrett , Pam Fitzpatrick


As companies strive to operate more transparently, responsibly and sustainably, CSCOs must lead supply chain to manage different risks and redefine good performance. This framework guides the development of a governance infrastructure that enables a balance of sustainability and profitability goals.

Table Of Contents
  • Key Challenges



  • A Maturity Model for Managing CSR in the Extended Value Network
  • Supply Chain Can Educate the CEO and Lead the Sustainability Journey
  • Stages of Supply Chain's Maturity Journey for CSR Management
    • Stage 1: React
    • Stage 2: Anticipate
    • Stage 3: Integrate
    • Stage 4: Collaborate
    • Stage 5: Orchestrate

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