Gartner Research

Maximize Personal Technology Platforms to Shape User Experiences Primer for 2018

Published: 01 February 2018

ID: G00343943

Analyst(s): Anthony Mullen


In order to gain access to, collaborate with and compete in wider ecosystems, TSPs must evolve their strategies, creating smart experiences that provide value to all parties. This research will guide strategic planners on how to embrace platforms for growth and deliver excellent experiences.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How can we differentiate by creating intelligent user experiences for the future?
    • What strategy should I use to optimize my market position and maximize my partner and ecosystems landscape?
    • How can I understand and shape user behavior?

Related Priorities

  • Suggested First Steps
  • Essential Reading

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