Gartner Research

Video: Automation in a Direct-to-Consumer, Omnichannel World

Published: 15 May 2015

ID: G00353111

Analyst(s): Supply Chain Community Contributors

Summary

Since 2005, the John Lewis Partnership has increasingly automated its distribution network to respond to a shopping environment that has morphed from pure bricks-and-mortar to over 35% eCommerce-enabled. This video details the story so far behind the its success.

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