Gartner Research

How to Provide Strong I&O Digital Platform Leadership

Published: 07 February 2018

ID: G00350433

Analyst(s): Nathan Hill , Milind Govekar


As industries accelerate their journey to digital business platforms, I&O leaders must redesign their services around product lines and abandon any projects that are misaligned. I&O leaders should use this research to align and embed their services based on a redesigned IT operating model.

Table Of Contents
  • Key Challenges



  • Take a Product-Focused Approach Instead of a Project-Focused Approach
  • Drive Agility by Investing in Workforce Capabilities in IT Automation and Cloud-Based Platforms
  • Demonstrate the Value of Change Through Small, Low-Risk Projects That Are Aligned by Product

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