Gartner Research

Market Insight: 4 Ways That DevOps Is Disrupting IT Services Market

Published: 06 February 2018

ID: G00344321

Analyst(s): Neil Barton , Christopher Little


DevOps and the demand for lean and agile teams are breaking the traditional model of IT services. Technology business unit leaders at IT services providers must reorganize delivery units into unified product teams that integrate analysis, development, testing and operational management.

Table Of Contents


Background and Context

  • Understanding DevOps
  • DevOps Service Providers
  • DevOps Services

The Impact

  • Impact on IT Services Market
    • Growth of Application-Based Services
    • Convergence of Application Development and AMS
    • Decline of Data Center Outsourcing Services
    • Encouraging the Growth of Cloud
  • Impact on Infrastructure Services Outside the Data Center


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