Gartner Research

Talent Management: Dealing With Silos in a Hybrid Infrastructure World

Published: 06 February 2018

ID: G00348482

Analyst(s): David Cappuccio , Ross Winser


Without developing existing talent currently trapped in silos of I&O expertise, I&O leaders face the very real threat of being unable to deliver hybrid infrastructure at the pace demanded by digital business. This research highlights three evolutionary strategies for success.

Table Of Contents
  • Key Challenges



  • Focus on Developing Staff Versatility, Complementing Siloed Expertise With the Capabilities Needed to Deliver Hybrid Infrastructure Environments
    • Hybrid Infrastructure Demands New Levels of Versatility
    • Versatility Must Be Complemented by Adaptability
  • Actively Develop Staff, Prioritizing Attributes Such as Collaborative Capabilities, Social Skills, Leadership Potential and Lateral Thinking
    • Start by Picking the Right People
    • Identify Low-Cost, Practical Opportunities to Develop Versatile Knowledge and Skills
    • Adjust the Balance of Performance Management
    • Shift Line Management From Auditing Existing Silos Toward Coaching and Mentoring Around Hybrid Opportunities and New Expected Behaviors
  • Develop a Leadership Communications Strategy
    • Reward Innovation, Collaboration, Social Skills, Leadership and Lateral Thinking, and Showcase Examples of Success
    • Introduce Feedback Loops That Enable Staff to Contribute to Talent Development
  • Behavior Becomes Culture

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