Gartner Research

China Summary Translation: 'Defining a Good User Experience With the Gartner User Experience Model'

Published: 07 February 2018

ID: G00350280

Analyst(s): Magnus Revang , Sandy Shen

Summary

Application leaders struggle to deliver good user experiences. The Gartner user experience model is a tool to define good user experiences from both within the organization and with users.

Table Of Contents

主要观点

建议

Defining a Good User Experience With the Gartner User Experience Model

  • Key Findings
  • Recommendations

Analysis

  • Defining UX
  • Capturing Perspectives With the Gartner UX Framework
    • Provider of the Experience
    • The Consumer of the Experience
    • Using the Perspectives
  • Using the Gartner UX Framework to Define "Good" UX

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