Gartner Research

Video: Next-Generation S&OP — Effectively Engaging the Customer

Published: 04 December 2014

ID: G00353233

Analyst(s): Supply Chain Community Contributors

Summary

Success in sales and operations planning depends on how effectively organizations align with external business partners, especially downstream. This video analyzes how companies can more effectively bring customers into the S&OP framework to create win-win relationships.

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