Gartner Research

Four Rules for a Compelling IAM Business Case

Published: 12 February 2018

ID: G00310324

Analyst(s): Kevin Kampman , Brian Iverson


Security and risk management leaders responsible for IAM often struggle to obtain adequate funding for investments in IAM capabilities. IAM leaders must provide a persuasive business case that demonstrates alignment of the program with business needs and provides metrics to define success.

Table Of Contents
  • Key Challenges



  • Demonstrate That the IAM Program's Scope, Objectives and Priorities Reflect a Working Consensus Among Stakeholders
  • Align Program Objectives With Business Drivers and Desired Outcomes, and Articulate Them in Understandable Terms
  • Use Clearly Articulated Risk Metrics That Align With KPIs/KRIs to Make the Case for Change, and Clarify the Terms Under Which Success Will Be Measured
  • Communicate the Risks Facing Program Initiatives to Stakeholders

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