Gartner Research

Video: The Who, What and Why of Effective Supplier Working Relations

Published: 28 May 2013

ID: G00353586

Analyst(s): Supply Chain Community Contributors


The typical manufacturer spends 50% to 60% of its revenue on suppliers, while service companies spend upwards of 40% of their revenue on suppliers. Such dependency can result in significant marketplace and economic benefits for manufacturers and service firms that develop and maintain collaborative working relations with their suppliers. To provide insights into what a firm must do to achieve collaborative supplier working relations, Dr. John W. Henke, Jr. discusses the who, what and why of supplier working relations, based on the results of PPI's 13th Annual North American Automotive OEM — Tier 1 Supplier Working Relations Index Study.

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