Gartner Research

Subscription-Based Business Models Offer the Print Industry a Compelling Bridge to SaaS

Published: 13 February 2018

ID: G00350373

Analyst(s): Kristin Von Manowski

Summary

Strong growth of software as a service reflects a significant change in how customers procure technology. Print solution technology business unit leaders need to transition traditional business models to subscription to stay competitive and facilitate a longer-term product transition to SaaS.

Table Of Contents

Analysis

Background and Context

The Impact

  • Target Solutions for Transition
    • Redesign the Pricing Model
    • Build Contract Models to Mitigate Risk
    • Update SLAs, KPIs and Innovative Measures of Success
    • Ensure a Contract Process That Scales
    • Plan the Transition

Conclusion

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