Gartner Research

Blockade ManageID Syncserv and ManageID Selfserv Password Management Products

Published: 12 February 2003

ID: G00113114

Analyst(s): Ant Allan

Summary

Blockade's two password-management products can reduce overheads for users and help desks through synchronization and self-service reset. ManageID's architecture focuses on security and resilience.

Table Of Contents
  • Corporate Headquarters
  • Overview
    • ManageID Syncserv
    • ManageID Selfserv
  • Analysis
    • Consistent Password Policies
    • Synchronization Can Improve Security
    • Synchronization, Self-Service Reset and Help-Desk Reset Reduce Costs
    • Self-Service and Help-Desk Reset Improves Verification
    • Self-Service From the Login Prompt
    • Help-Desk Reset Minimizes Need for "Superusers"
    • Audit Trail Improves Help-Desk Accountability
    • Customizability
    • Custom Target System Integration
    • Service Desk Integration
    • Interactive Voice Response
    • User Account Mapping
    • Ease of Deployment
  • Pricing
    • GSA Pricing
  • Competitors
  • Strengths
    • Modular Synchronization and Self-Service Reset
    • Secure Identity Server Platform
    • Secure Target-System Adapters
    • Real-Time Status Synchronization
  • Limitations
    • Requires Agent Software on Every Target System
  • Insight

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