Published: 16 February 2018
ID: G00322347
Analyst(s): Cathy Tornbohm, John Kostoulas
HR BPO customer expectations for efficiency, compliance and employee experience are increasing and cannot be addressed by traditional low-cost and labor-intensive ways. Technology strategic planners in HR BPO providers should use this research to plan their technology investment strategy.
Analysis
Background and Context
The Impact
Conclusion
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