Gartner Research

Critical Capabilities for Intelligent Business Process Management Suites

Published: 19 February 2018

ID: G00315744

Analyst(s): Van Baker , Marc Kerremans , Jason Wong , Rob Dunie

Summary

Intelligent business process management suites use actionable, real-time insights from operations intelligence to augment the orchestration and automation of adaptive business processes. Application leaders should evaluate how well leading products in the iBPMS market address six primary use cases.

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Appian
    • AuraPortal
    • Axon Ivy
    • Bizagi
    • Genpact (PNMsoft)
    • IBM
    • K2
    • Newgen Software
    • Oracle (Process Cloud Service)
    • Oracle (Unified BPM)
    • Pegasystems
    • Software AG
    • TIBCO Software
    • Whitestein
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Interaction Management
    • High-Productivity App Authoring
    • Monitoring and Business Alignment
    • Rule and Decision Management
    • Analytics
    • Interoperability
    • Intelligent Mobility
    • Process Discovery and Optimization
    • Context and Behavior History
  • Use Cases
    • Composition of Intelligent Process-Centric Apps
    • Continuous Process Improvement
    • Business Transformation
    • Digitalized Process
    • Citizen Developer Application Composition
    • Case Management
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Honorable Mentions
  • Critical Capabilities Rating

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client