Gartner Research

A Maturity Framework to Advance Digital Workplace Programs

Published: 22 February 2018

ID: G00351182

Analyst(s): Gavin Tay, Achint Aggarwal


A digital workplace program that delivers tangible, measurable value involves more than the prioritization of technology deployments. Application leaders should use this maturity framework to align their business, people and technology in pursuit of workforce digital dexterity.

Table Of Contents
  • Key Challenges



  • Maturity Framework Level 1 — Reactive
    • Details of Maturity Level 1
  • Maturity Framework Level 3 — Emerging
    • Details of Maturity Level 3
  • Maturity Framework Level 5 — Optimizing
    • Details of Maturity Level 5

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