Gartner Research

Preparing Your Security Operations for Orchestration and Automation Tools


Increasing complexity of IT, evolving threats and the need to coordinate multiple security products gave rise to SOAR technology. Technical professionals in security operations and vulnerability management must understand SOAR deployment and operations practices.

Published: 22 February 2018

ID: G00325580

Analyst(s): Anton Chuvakin Augusto Barros

Table Of Contents


  • Defining SOAR
  • SOAR Drivers and Enablers
    • SOAR for Security Staff Productivity
    • Additional SOAR Drivers
    • SOAR Enablers
  • SOAR Use Cases
    • Detection and Triage Use Cases
    • Incident Response Use Cases
    • Threat Intelligence Use Cases
    • Detailed Use Case Example: Phishing Email Handling
  • SOAR Technologies in Depth
    • Workflow and Collaboration Engine
    • Case and Ticket Management
    • Orchestration and Automation
    • Threat Intelligence Management
    • Other Components and Capabilities
  • SOAR Architecture
    • Differences Between Existing SOAR Tool Categories
  • SOAR Future
  • Strengths
  • Weaknesses


  • Decide on the Need and Readiness for SOAR
  • Build a Business Case for SOAR
  • Select the Right SOAR Tool for You
  • Test the SOAR Tools
  • Align Skills Needed for SOAR Success
  • Deploy the SOAR Technology
  • Use SOAR Tools Effectively
  • Expand and Evolve Your SOAR Deployment

The Details

Gartner Recommended Reading

Already a Gartner client?

Become a Client

This research is reserved for paying clients. Speak with a Gartner specialist to learn how you can access this research as a client, plus insights, advice and tools to help you achieve your goals.

Contact Information

All fields are required.

By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Experience Information Technology conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.