Gartner Research

U.S. Healthcare Payer CIOs Must Make Conversations About AI Productive

Published: 26 February 2018

ID: G00350051

Analyst(s): Jeff Cribbs


U.S. healthcare payer CIOs have crucial work to do in 2018 toward achieving business value from artificial intelligence. This research arms CIOs to transform AI conversations they feel obligated to have into the conversations they need to have to propel their organization forward.

Table Of Contents


  • Recommendations
    • Create an Explicit Strategy
    • Follow the Principles of Bimodal IT
    • Estimate the Investment Needed

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.