Gartner Research

Life Insurance CIOs: Focus on Three Priorities to Transform New Business Processing

Published: 27 February 2018

ID: G00348417

Analyst(s): Richard Natale

Summary

Transaction and data exchange, process management, and data quality improvements are the three foundational legs of new business process modernization. Life insurance CIOs are at a pivotal point in using technology to transform new business, not only for the future, but for today.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • A Heritage of Industry Hard-Wired Systems Will Stop Life Insurance CIOs From Adapting to Changing Systems
  • A Lack of Process Transparency and Poor Process Orchestration Cause Processing Delays That CIOs Must Expedite
  • Lack of High-Quality Data and Advanced Analytics Will Limit Any CIO's Ability to Transform Individual Life Insurance New Business Processes

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