Published: 27 February 2018
Summary
Gartner's second survey of digital workers shows substantial differences between the attitudes of IT and non-IT employees toward their organization's technology. Application leaders can use its findings to help overcome communication and integration challenges and improve workers' digital dexterity.
Included in Full Research
- Most Workers Feel Technologically Competent
- But IT Workers Feel More Confident Than Others
- Digital Skills Baseline: Most IT Staff Are Confident, but Many Other Workers Feel Neglected
- What Digital Workers Use Most Often
- Digital Technology Satisfies IT Workers Especially
- Where the Tools Come From
- The Perceived Gap Between Executives and Workers
- The Devices That Workers Value and Use
- Methodology