Gartner Research

Best Practices in Modernizing Fraud Analytics for Digital Insurance

Published: 27 February 2018

ID: G00350355

Analyst(s): Kimberly Harris-Ferrante


Rising insurance fraud is the dark side of digital business. Insurance CIOs need to work with business counterparts in claims, fraud, underwriting and digital to understand how to maximize investments in fraud analytics and to further reduce losses.

Table Of Contents
  • Key Challenges


  • Digital Insurance Opens the Door for New Fraud Risks


  • Extend Fraud Management Beyond Claims to Underwriting to Support Holistic Digital Business Initiatives
  • Augment Internal Data With New Sources, Including Third-Party Internet of Things and Public Data, to Increase the Accuracy of Fraud Models
  • Implement Modern Fraud Solutions That Deploy Advanced Analytics, Machine Learning and Enhanced Third-Party Data Integration

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