Gartner Research

Toolkit: Negotiate More Effectively Using Key Labor Rates for IT Application Outsourcing Deals

Published: 27 February 2018

ID: G00337773

Analyst(s): Gilbert van der Heiden , Kris Doering, Fabio Di Capua , Jim Longwood , Peter Vranckx


Analysis of labor rates is a key component of contracting any application outsourcing engagement. Sourcing and vendor management leaders can use this Toolkit as an analytical aid when preparing for new contract negotiations, or as a comparison for renegotiating existing time-and-materials deals.

Table Of Contents

When to Use

  • A Labor Rate Assessment Can Provide Several Benefits
  • Key Labor Rate Tenets
  • How to Use
  • Directions for Use

Downloadable Attachments

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