Gartner Research

Healthcare Provider CIOs Must Create a New Lens for EHR Value Assessment

Published: 27 February 2018

ID: G00350425

Analyst(s): Thomas J. Handler, M.D.


Few HDOs indicate that they have fully obtained the full value potential from their large investment in EHRs. Provider CIOs need to lead their organizations in developing a more comprehensive and meaningful approach to demonstrating EHR business value.

Table Of Contents


  • Recommendations
    • Drive the Adoption of a New, More Comprehensive EHR Value Model, and Endorse a Continual EHR Improvement Mindset
    • Leverage Governance and Sponsorship to Drive Comprehensive Stakeholder Engagement in Measuring Value
    • Extend EHR Value Assessment Across the EHR Life Cycle With a Robust Continuous Improvement Process

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