Gartner Research

Critical Capabilities for Oracle Application Services, Worldwide

Published: 28 February 2018

ID: G00340231

Analyst(s): Allan Wilkins , Alan Stanley , Jim Longwood , Susanne Matson

Summary

Service provider capabilities for Oracle application services vary significantly depending on your needs and scope for Oracle implementation or maintenance. Sourcing and vendor management leaders should use this research to inform their service provider selection process and manage sourcing risks.

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture
    • Capgemini
    • CGI
    • Cognizant
    • Deloitte
    • DXC Technology
    • Fujitsu
    • HCL Technologies
    • IBM
    • Infosys
    • KPIT
    • LTI
    • NTT DATA
    • Oracle
    • PwC
    • TCS
    • Tech Mahindra
    • Wipro
    • Zensar
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Technology Enablement
    • Industry and Process Expertise
    • Organizational Change Management
    • Operational Excellence
    • Continuous Improvement
    • Business Responsiveness
  • Use Cases
    • Implementation Services
    • Management Services
    • Implementation and Management Services
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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