Gartner Research

Protecting SharePoint Online With Identity and Access Management

Published: 28 February 2018

ID: G00345932

Analyst(s): Mike Cox , Paul Rabinovich


Organizations can leverage a number of tools to implement IAM in SharePoint Online and Office 365. This document guides technical professionals through best practices for such implementations.

Table Of Contents


  • Role-Based Access Control
  • Permission Management and Authorization
    • Understanding Permission Inheritance
    • Administering Site Collections
    • Breaking Permission Inheritance
  • Conditional Access
  • Access Life Cycle Management
    • Access Requests
    • Workflow
    • Policy and Role Management
    • Fulfillment
    • Third-Party Tools for Access Life Cycle Management
  • External Collaboration
  • Auditing, Reporting and Analytics
    • Third-Party Tools for Auditing, Reporting and Analytics
  • Strengths
  • Weaknesses


  • Implement Azure AD Conditional Access and MFA
  • Create an External Collaboration Policy
  • Follow Best Practices for Permission Management in SharePoint
  • Deploy Third-Party Tools to Compensate for Existing Gaps
  • Incorporate PowerShell Scripting Into Your SharePoint Management Toolkit

The Details

  • Authentication and Authorization in SharePoint Online
  • Hybrid SharePoint
  • SharePoint Migrations and Identity
  • Administrators in SharePoint Online
  • Orphaned Objects in SharePoint Online
  • OneDrive for Business in Office 365
  • Azure AD Groups
  • A Brief Introduction to Conditional Access
  • Feature Analysis of Auditing, Reporting and Analytics in SharePoint
  • Gartner's Enterprise Role Management Framework

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