Gartner Research

Market Trends: Successful CSP Digital Business Transformation Is Guided by Clear and Measurable Business Value

Published: 28 February 2018

ID: G00350318

Analyst(s): Gyanee Dewnarain , Ibo Sanz Castedo , Jouni Forsman , Norbert Scholz , Amresh Nandan

Summary

Communications service providers need to define and measure clear digital business value to deliver digital business transformation. We introduce a CSP vertical model for defining and measuring digital business value for CSP technology business unit leaders.

Table Of Contents

Introduction

Market Trend

  • Understanding the Effect of Digital Technologies Becomes More Important for CSPs
  • Assessing CSP Digital Business Value
  • Run Operations With Better Price Performance
  • Grow Customer Impact
  • Transform to New Revenue Sources
  • CSP Digital Business Value Model

Appendix

Vendors to Watch

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client