Gartner Research

Top Five Strategies to Drive Performance Into Managed Print Services Contracts

Published: 28 February 2018

ID: G00351141

Analyst(s): Kristin Von Manowski

Summary

There is a significant gap between the best negotiated managed print services contracts and the standard MPS contract used by the print industry. Sourcing and vendor management leaders should reference this guide to align MPS contracts with the best available strategies in the print industry.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Strategy No. 1: Select a Pricing Model Best Fit to Support MPS Goals
  • Strategy No. 2: Update Terms and Conditions
  • Strategy No. 3: Sharpen Service Levels and Key Performance Indicators
  • Strategy No. 4: Consider Whether a Statement of Work Is Warranted
  • Strategy No. 5: Avoid Common Pitfalls

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