Gartner Research

Research Guide to Supply Chain Organization Design

Published: 02 March 2018

ID: G00347125

Analyst(s): Caroline Chumakov , Ken Chadwick


Supply chain organizations are complex, multidimensional ecosystems, and designing them requires a structured process focused on unique enterprise needs. Supply chain leaders should use this note as a guide to the research that will chart their organization design journey.

Table Of Contents


  • Situation

Research Highlights

  • Use Four Key Principles to Design Your New Supply Chain Organization
  • Align the Supply Chain Organization With Business Needs by Detailing Commercial, Strategic and Operational Requirements
  • Balance Competing Demands for Control of Supply Chain Functions, Processes and Assets to Optimize the Outcomes
  • Link Mechanisms at Intersections of Key Processes and Accountabilities to Manage Overlaps and Gaps in the Supply Chain
  • Evolve the Organization by Embedding Core Capabilities and Maintaining Responsiveness

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