Gartner Research

Alexa for Business: B2B/B2E Disruptor Profile

Published: 02 March 2018

ID: G00351786

Analyst(s): David Yockelson , Werner Goertz


While it's not the first such provider, Amazon has enough gravity to potentially disrupt (and spark further efforts in) the way a wide variety of workers interact with applications and systems. Technology product management leaders should prepare for this and other consumer-initiated developments.

Table Of Contents


  • Amazon's Willful Disruption Approaches With Alexa for Business
  • How Amazon Uses the Elements of Disruption
  • Business Moments Addressed by Alexa for Business
  • Summary: Is Amazon Disrupting With Alexa for Business?

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