While it's not the first such provider, Amazon has enough gravity to potentially disrupt (and spark further efforts in) the way a wide variety of workers interact with applications and systems. Technology product management leaders should prepare for this and other consumer-initiated developments.
- Amazon's Willful Disruption Approaches With Alexa for Business
- How Amazon Uses the Elements of Disruption
- Business Moments Addressed by Alexa for Business
- Summary: Is Amazon Disrupting With Alexa for Business?
Gartner Recommended Reading
©2019 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.