Gartner Research

Insurance CIOs: Create a Research Engagement Plan for Core System Replacement

Published: 05 March 2018

ID: G00350310

Analyst(s): Laurie Shotton


A culture of continuous improvement of core systems, including replacement, will lay the foundation for insurance companies' transformation initiatives. CIOs can use Gartner's multistage engagement plan, including key research, to drive success in core system replacement initiatives.

Table Of Contents


  • Core System Replacement: High-Priority and High-Risk for Insurers and CIOs
  • The Insurance Legacy Modernization Cycle
    • Stage 1: Identify Pain Points and Key Objectives
    • Stage 2: Assess Current and Future Business and IT Needs, Evaluate Current Limitations and Identify Appropriate Strategic Options
    • Stage 3: Evaluate Technology Vendor Options, Develop a Business Case and Estimate Project Scope
    • Stage 4: Engage in Project Implementation and Prepare or Launch
    • Stage 5: Migrate From Source to Target System
    • Stage 6: "Go Live" and Establish Post-Implementation and Change Management Processes

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.