Gartner Research

Map Your I&O Business Value Story to Priorities That Matter

Published: 07 March 2018

ID: G00351031

Analyst(s): Robert Naegle

Summary

I&O leaders are tasked with communicating the value of I&O to the business, but the metrics they use and story they tell often focus on tactical measures and do not communicate business value. I&O leaders can use this research to create messaging that elevates the business value of I&O conversation.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Document the I&O Organization's Impact on Key Business Objectives
  • Link I&O Deliverables to Applications, Services or Initiatives Critical to Business Goals
  • Tell the I&O Value Story From the Business Leader's Perspective

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