Gartner Research

Map Your I&O Business Value Story to Priorities That Matter

Published: 07 March 2018

ID: G00351031

Analyst(s): Robert Naegle


I&O leaders are tasked with communicating the value of I&O to the business, but the metrics they use and story they tell often focus on tactical measures and do not communicate business value. I&O leaders can use this research to create messaging that elevates the business value of I&O conversation.

Table Of Contents
  • Key Challenges



  • Document the I&O Organization's Impact on Key Business Objectives
  • Link I&O Deliverables to Applications, Services or Initiatives Critical to Business Goals
  • Tell the I&O Value Story From the Business Leader's Perspective

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.