Gartner Research

The Business Implications of the 2018 CIO Survey for I&O Leaders

Published: 08 March 2018

ID: G00351657

Analyst(s): Hank Marquis , Dave Russell


The changing nature of the CIO role is the key business-related take-away from the 2018 Gartner CIO survey. To support CIOs, I&O leaders need to develop a more business-centric mindset, hone their change management skills and focus on the cultural and skills gaps that impede digital transformation.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Digital Transformation Tops the CIO's Non-IT Agenda, Forcing I&O Leaders to Become Change Leaders
  • IT Performance Remains a Priority for CIOs, Although Top Performers Focus More on Growth and Margins
  • CIOs Cite Culture as the Biggest Barrier to Scaling Digital Business Initiatives

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