Gartner Research

Top 10 Strategic Technology Trends for 2018: Intelligent Apps and Analytics

Published: 08 March 2018

ID: G00345513

Analyst(s): David Cearley , Whit Andrews , Mike Walker


Perceptions of artificial intelligence have shifted from killer robots to algorithm-based intelligent apps that link our physical and digital lives in previously unimaginable ways. Enterprise architecture and technology innovation leaders must devise innovative strategies to harness this technology.

Table Of Contents


  • Why Intelligent Apps and Analytics Is a Top 10 Trend
    • Where Intelligent Apps and Analytics Fits in the Top 10
  • Mainstream AI Business Scenarios
  • Leading Organizations Are Embracing AI to Redefine or Create New Business Designs
  • What Intelligent Apps and Analytics Make Possible
    • Virtual Personal Assistants
    • Virtual Customer Assistants
    • Augmented Analytics
  • Actions
  • Appendix: The Other Top Strategic Technology Trends for 2018

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