Gartner Research

2018 CIO Agenda: An Insurance Perspective

Published: 09 March 2018

ID: G00347241

Analyst(s): Kimberly Harris-Ferrante


Digitalization is having a profound impact on the insurance organization, and success will demand a new model for IT and new roles for the insurance CIO. The 2018 Gartner CIO Survey shows that CIOs must begin to make this transition to respond to the massive disruption occurring in the industry.

Table Of Contents

Survey Objective

Data Insights

  • Digitalization Takes a Backseat to Revenue Growth
  • Most Insurers Still Not Scaling Digitalization
  • IT Budgets Will Not Support Vision
  • CIOs Must Take a Stronger and More Active Role
  • Summary
  • Methodology

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