Gartner Research

Adopt a New I&O Operating Model and Organization Design for Digital Business

Published: 05 March 2018

ID: G00352691

Analyst(s): Hank Marquis , Ed Holub , Milind Govekar


Digital business platforms make most I&O operating models and organization designs obsolete. I&O leaders must adopt the new I&O model and design for digital business that optimizes delivery of I&O products over projects.

Table Of Contents
  • Key Challenges



  • Adopt a New I&O Operating Model for Digital Business
    • Product-Oriented I&O Organization Design for Digital
    • Characteristics of New Organization Design for Digital
    • Recommendations
  • Move Your Organization Design to PBTR
    • Moving From Project to Product Delivery Organization Designs
    • Recommendations

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