Gartner Research

Top 5 Trends in CIAM Solution Design

Published: 05 March 2018

ID: G00349097

Analyst(s): Mary Ruddy

Summary

The imperative to streamline operations, unify customer experience and enable digital transformation requires continual improvements to consumer identity and access management systems. Technical professionals designing CIAM solutions must understand key trends and evolving vendor offerings.

Table Of Contents

Analysis

  • Common Business Drivers of CIAM Projects
  • Five Overarching Trends Driving CIAM Design
    • Design Trend 1: Increasing Overlap of CIAM and Other IAM Features
    • Design Trend 2: Better Customer Data Unification
    • Design Trend 3: Broader and Deeper Support for Developers
    • Design Trend 4: Growing Emphasis on Security
    • Design Trend 5: Increasing Need for Jurisdictional Compliance
  • Different Categories of CIAM Offerings

Conclusion

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