Gartner Research

Top 5 Trends in CIAM Solution Design

Published: 05 March 2018

ID: G00349097

Analyst(s): Mary Ruddy


The imperative to streamline operations, unify customer experience and enable digital transformation requires continual improvements to consumer identity and access management systems. Technical professionals designing CIAM solutions must understand key trends and evolving vendor offerings.

Table Of Contents


  • Common Business Drivers of CIAM Projects
  • Five Overarching Trends Driving CIAM Design
    • Design Trend 1: Increasing Overlap of CIAM and Other IAM Features
    • Design Trend 2: Better Customer Data Unification
    • Design Trend 3: Broader and Deeper Support for Developers
    • Design Trend 4: Growing Emphasis on Security
    • Design Trend 5: Increasing Need for Jurisdictional Compliance
  • Different Categories of CIAM Offerings


Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.