Gartner Research

U.S. Healthcare Payer CIOs Must Take Three Steps to Drive Digital Progress

Published: 05 March 2018

ID: G00353702

Analyst(s): Brad Holmes

Summary

U.S. healthcare payer CIOs face strong headwinds. The combination of new competitive alliances, challenges from the digital giants, and pressing purchaser demands makes payers' own digital prowess an essential and potentially differentiating 2018 imperative.

Table Of Contents

Analysis

  • Your Peers Are a Ready Source of Comparative Data and Helpful Insight
  • Recommendations
    • Step 1: Jump-Start Your Digital Progress
    • Step 2: Establish a Dedicated Team to Focus on Digital
    • Step 3: Tie Your Digital Initiatives to Critical Business Drivers and Customer Needs

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client