Gartner Research

U.S. Healthcare Payer CIOs Must Take Three Steps to Drive Digital Progress

Published: 05 March 2018

ID: G00353702

Analyst(s): Brad Holmes


U.S. healthcare payer CIOs face strong headwinds. The combination of new competitive alliances, challenges from the digital giants, and pressing purchaser demands makes payers' own digital prowess an essential and potentially differentiating 2018 imperative.

Table Of Contents


  • Your Peers Are a Ready Source of Comparative Data and Helpful Insight
  • Recommendations
    • Step 1: Jump-Start Your Digital Progress
    • Step 2: Establish a Dedicated Team to Focus on Digital
    • Step 3: Tie Your Digital Initiatives to Critical Business Drivers and Customer Needs

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