Gartner Research

Vendor Rating: Apple

Published: 06 March 2018

ID: G00323811

Analyst(s): Andrew Neff , Annette Zimmermann , Brian Blau , Leif-Olof Wallin

Summary

Apple's success with smartphones continues to drive demand from enterprise, but it relies on partners to be its front-line support. Apple's focus on AI, and an embrace of new customer experiences with voice and augmented reality, are driving innovation for devices well beyond mobile computing.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Variable
  • Pricing Structure: Variable
  • Technology/Methodology: Positive
  • Strategy: Positive
  • Corporate Viability: Positive
    • Financial: Positive

Additional Analyst Insights

  • Additional Product/Service Details

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