Gartner Research

Three Detrimental Legacy Modernization Issues and How Non-Life-Insurance CIOs Can Avoid Them

Published: 08 March 2018

ID: G00350480

Analyst(s): Sham Gill


Despite the well-understood risks of policy administration system implementation, non-life-insurance CIOs continue to repeat the same serious mistakes. CIOs need to learn from their peers' experiences in order to avoid making disastrous technology investment and implementation decisions.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • CIOs Risk Disaster If They Don't Assess Roles, Scope, Capabilities, Approaches and Required Services of Implementation Partners
  • CIOs Face Doomed PAS Implementations If They Fail to Anticipate Project Delays and Do Not Develop Contingency Plans
  • By Committing to Core System Deployments With Unproven Vendor Capabilities, CIOs Fail to Meet Business Demand and Aspirations

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