Gartner Research

2018 CIO Agenda: A Higher Education Perspective

Published: 09 March 2018

ID: G00344413

Analyst(s): Jan-Martin Lowendahl


Higher education is an information "industry," and the role of the CIO is at a crossroads. We provide higher education CIOs with a perspective that expands on the 2018 Gartner CIO Survey, comparing the 247 HE respondents to 184 "top performers" from a total of 3,160 respondents.

Table Of Contents

Survey Objective

Data Insights

  • Higher Education Is an Information Industry — Information Technology Matters
  • Digital Progress and Impact of Digital as a Business Driver
    • Digital Progress: The First Dimension
    • Digital Progress in Two Dimensions
    • Top Business Objectives: Digital Business Makes the Top Half of the Top List
    • Top Tech to Achieve Mission — Digitalization Makes the List
    • Top New Tech Spending — The Money Is Not Where the Mouth Is
    • A Top Cut in Tech Spending Is "None"
    • Digital Initiative Spending — Higher Education Is Playing Catch-Up
  • Information Technology Continues to Drive Digital Opportunities and Add to CIO Challenges
    • Analyzing the Information in Itself Is Key to the Role of the CIO
    • Higher Education Maturity in Using Its Data
    • Exploiting Data — Does Higher Education Have What It Takes?
    • New Technology Demands New Players on the Team
    • The Emerging Technology Frontier in 2018
    • The Life Cycle of HE-Specific Technologies
    • Technologies Come and Go: Risk Attitude Is Key to Competitive Advantage
  • The Changing and Challenging Role of the CIO
    • Scaling Is the Digital Frontier and Culture Is Its Biggest Barrier
    • Change Creates a Positive Spiral of Change
  • Methodology

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