Gartner Research

2018 CIO Agenda: A U.S. Perspective

Published: 09 March 2018

ID: G00346758

Analyst(s): Christie Struckman , Chris Howard


U.S. CIOs have the opportunity to capitalize on digital momentum both outside and inside their organizations. However, without a focus on overcoming barriers to scale, as the Gartner 2018 CIO Survey indicates, they risk suboptimization rather than digital transformation.

Table Of Contents

Survey Objective

Data Insights

  • The Overall U.S. Financial and Performance Context
  • Overcoming Barriers to Scale and Growth
    • Culture: Change the Behaviors That Hinder Progress
    • Resources: Get Creative at Finding Money
    • Talent: Create a System for Continual Skills Development
  • Shift CIO Focus and Responsibilities
    • Be the Functional CIO + Change Leader + Business Executive
    • Seek Out Responsibilities for Transformation and Innovation
  • Flip Technology Priorities
    • Shift Investments Toward Technology That Creates Differentiation
    • Develop Strategies to Reduce AI Anxiety
  • Power the Business
    • The Change-Ready IT Organization
    • Cultivating New IT Roles and Digital Teams
    • Reporting Relationships, Influence and Executive Presence
  • Call to Action
  • Methodology

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